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Return policy

 Returns

You have the right within 14 days, without giving reasons, to return an item (right of withdrawal). Within this period you can see the article, review and / or modify as you do in a shop, unless otherwise stated.

The withdrawal period will expire 14 days from the day:

· In which the item is in your possession:
· To multiple items in one order, and delivered separately: when you received the last article:
· In an article which consists of several parts which you received the last part.
If you want to use your right of withdrawal, you can send the returned items or have them collected by our courier (DPD).

If you want to send the package yourself you can do so at the following address:

The Oriental Shop
Marten Koog 4
1822BK Alkmaar
Netherlands
 
If you want to pick up the items by courier, you should first contact us at via email or phone.
You can only send the item back if:

· The article is complete
· In - as far as reasonably possible - original condition and packaging factory.
 
Once we receive your return items in good order received you will receive a confirmation by e-mail, there will also be some amount we will refund to you. The amount will be given in the same manner which has been paid back, unless otherwise stated.
 
The cost of returning will be for you, but there are exceptions, the product might not be in perfect condition and / or damaged by the actions of dispatch we will refund the cost. If this is the case, then you can take the best contact us.

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Contact

The Oriental Shop
@ Willem Hedastraat 23
1816KC Alkmaar

T: 003185773208

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